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Automotive Paint and Body in Bend, Oregon

Insurance Questions

Q: Do I have a choice in where I take my car for repair when using insurance?
Q: Can I be there when the insurance company evaluates my vehicle damage?
Q: When do I pay my deductible?
Q: Do I notify my insurance company before repairs are started?
 

Towing

Q: My car needs to be towed away from an accident? Can I have it towed to my choice of shop before calling the insurance company?

Accident Report

Q: Is an accident report mandatory?

Repairs

Q: Do I have to accept used or aftermarket parts in my repairs?
 

After Repairs

Q: What should I do to protect my paint after repairs?
Q: What should I look for when I pick up my vehicle?

Payment

Q: Whose responsibility is it to pay the auto shop?